River Expeditions reservation staff are more than simply order takers. We really like to talk with you, listen to what you want and help you choose a white water rafting adventure that’s just right for you. We offer unlimited assistance from beginning to end, along with unique travel and hospitality insights. Early reservations and prompt payments are the best way to ensure your preferred dates and selected trips. Last minute reservations and even walk-ins are welcome; however, availability is not guaranteed.
Reserving your trip online is simple, convenient and most importantly, secure. Reservations can also be made by calling 1.800.463.9873. Please take a moment to review the policies below, in place for the benefit and protection each of our guests. We look forward to hosting your whitewater rafting trip and appreciate your shared enthusiasm!
Please review the Reservation & Cancellation Policies Below
Reservations – A deposit of 50% per person is required to confirm a reservation. *Reservations must be paid in full 30 days prior to your trip date. Reservations made less than 30 days in advance must be paid in full by cash, credit card, travelers checks, money order, or cashiers check. No personal checks will be accepted on the day of your trip. Reservations not paid in full 30 days in advance may be cancelled without notice. Your reservation is not confirmed until your deposit is received. *Gauley River reservations must be paid in full by July 31st. All reservations are subject to 6% West Virginia sales tax and a $5 per person / per section river user fee and daily resort fee. Some Cabins are subject to an additional 6% local lodging tax.
The person making reservations is responsible for informing each member of the group of all River Expeditions policies, as well as the scheduled arrival and departure time of the trip. Group Leaders who collect funds from each rafter in their party and make one payment to River Expeditions will be eligible to receive one complimentary trip with every fifteen paid.
River Expeditions reserves the right to change trip format, rivers, river section(s), raft size, number of guests per raft, trip times, etc. due to weather conditions, water levels or other factors beyond our control. River Expeditions reserves the right to reschedule or cancel without notice your trip under these conditions: You miss your scheduled trip time; You show signs of being under the influence of alcohol and/or drugs; You are physically unable to participate in your scheduled trip; River Expeditions feels that you are not suited for your scheduled trip.
Due to operating funds being committed to the trip long before the trip departure date, few, if any, of these expenses can be recovered on late cancellations. For this reason, we strictly adhere to our cancellation policy outlined as follows: *Cancellations made more than 30 days prior to your trip date will allow us to refund the full payment made to River Expeditions. *For cancellations made less than 30 days but more than 15 days in advance, we will refund half of the payment. No refunds will be made when a reservation is cancelled less than 15 days prior to your trip date. All cancellations must be received by us in writing. No refunds and/or rainchecks will be issued for no shows on the day of the trip. * A $20 cancellation fee for each guest cancelling will be assessed. *